Our Mission

"To deliver the ultimate customer experience through cutting edge technology, industry leading products and continually investing in our people."

Lorcan Byrne 
Managing Director


About Us

Caterite has been successfully providing hotels, restaurants, bars, pubs, guest houses and other catering establishments across Cumbria with the very best produce from the UK and accross the globe. We’ve worked hard to establish an enviable reputation for supplying our customers with top-quality goods exactly to order, all delivered at competitive prices as part of an unrivalled fast, friendly and efficient service in which extra is standard. It means our customers trust Caterite because they know they can rely on us.

As always, we remain fiercely proud of our Cumbrian roots and much of our vast stock comes from local suppliers. We are committed to working with every Cumbrian producer and highlighting the fantastic produce right on our doorstep, through our new connect service. 

Strong on tradition, we’re also a forward-thinking innovative company, with an ever-expanding fleet of high-tech refrigerated delivery vehicles and state-of-the-art facilities at Embleton in the Lake District National Park. We’re market leaders and the changes we are constantly introducing to improve our service are aimed at keeping us – and our customers – ahead of the competition. We really are the complete solution for all your catering supply requirements.


3000+

weekly deliveries

 

2,000+

customers

 

50+

multi-temperature vehicles

 

20,000

miles driven every week


Caterite Today

After 50 years of Foodservice, Caterite is entering a new chapter in it's History, whilst staying true to the values and service which has guided us to our success so far. We're in an exciting period of transformational change at Caterite, with significant developments within our business. 

We're transforming online food and wine service through new technologies developed alongside our advanced e-commerce website, by expanding our digital and technical knowledge. Recent investments in our infrastructure include; Caterite Connect a digital market place, warehouse managment system, voice pIcking, microlise vehicle tracking and telematics, niche traceability, electronic proof of delivery (Epods), multi-temperature vehicles, product information management systems and most recently our direct to consumer channel - Caterite Click & Collect.

 

As we look to the future, we see opportunities to improve our service further, based on the strong foundations of our success so far.


 

60% 

of our customers order online

 

10,000+

products available to order 

 

2,500+

weekly online orders

 

99%

Service Accuracy 


Caterite Fresh 

We have an ever-growing range of over 1000+ fresh lines available to order from Caterite.co.uk, including a superb range of 350+ seasonal fresh produce lines, 200+ freshly prepared lines, 300+ fresh meat lines and new to the range 50+ fresh fish lines, all carefully selected by our experts in fresh. 

 

"Our fresh products are sourced direct from farmers and growers both locally and UK wide."


Transport & Distribution

Transport is our biggest and fastest growing department. We now boast a fleet of 50 vehicles delivering over 500 orders daily. From the field to your doorstep, all of our fresh goods are delivered and stored in an unbroken cool chain to maintain maximum freshness when delivered to our customers.

We deliver to all areas of Cumbria, South Scotland and North Lancashire six days a week. Our delivery routes are always expanding so even if we don’t deliver to your area right now, we might be able to do so soon.

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Technology

Strong on tradition, Caterite is a forward-thinking business, with a passion for digital innovation. We have a full time in-house digital and technical development team who are always working on fresh ideas to improve both the customer and employee experience.

The following are just of few of the major investments we have made in our technology and infrastructure.

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Our People

Over 170 people are employed by Caterite with more than a quarter of the workforce having been employed by the company for more than ten years. We are based at our headquarters at Embleton near Cockermouth in Cumbria, with most of us living fairly locally. All of us are totally committed to delivering your goods at competitive prices as part of a fast, friendly and efficient service.


Accreditations

We take every step to ensure that the quality of our products follow the highest standards on food hygiene and safety

Our fresh products go through a three phase quality check programme to ensure the highest standards of quality and freshness. All of our products are checked as part of our goods in process when they are delivered. Any product that doesn’t align with our standards are rejected at this point. When the products have been worked and are in their designated pick locations we employ a team of people who are responsible for quality control; this involves every product every day being visually checked .

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Caterite Fresh 
We have an ever-growing range of over 1000+ fresh lines available to order from Caterite.co.uk, including a superb range of 350+ seasonal fresh produce lines, 200+ freshly prepared lines, 300+ fresh meat lines and new to the range 50+ fresh fish lines, all carefully selected by our experts in fresh. 

Fresh Produce
Caterite stock over 350 lines of fresh fruit and vegetables ranging from all the basics...

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CaterPrep
Currently produces over 200 different ready to use prepared lines to help busy chefs save time...

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Fresh Meat
Our specialist butchery division offers an exceptional range of fresh, high quality meat...

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Fresh Fish
Direct from supplier My Fish who source the finest quality seafood from coastal suppliers in the UK...

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