Wineservice Director

The Wineservice Director will be responsible for all activities relating to the business. From the operational performance, portfolio and range development, profit and loss, marketing/brand development, culture and leadership of the Grapevine team. The successful candidate will have total accountability for achieving a mutually agreed financial budget and will be reporting into the Managing Director and wider board of Caterite Food and Wineservice Limited. 

We are recruiting for this position to drive Grapevines long-term sustainable growth whilst developing, executing, and continuously adapting to support the wider METRO strategy. 

KEY RESPONSIBILITIES 

• Delivering the agreed financial budget, including
• Sales, purchasing and commercial maintenance and development
• Profit and loss accountability
• Leadership and culture.
• Training and education.
• Maintaining levels of communication to the Caterite Food and Wineservice management board.  

PROFESSIONAL EXPERIENCE / QUALIFICATIONS 

• 5+ years of running a successful wine/drinks business or operating at a senior/director level within a national distributor.
• Willingness and ability to be hands on with all levels of the division.
• Expert level of product knowledge, supply chain and logistics.
• High levels of energy and be an inspirational leader to develop our existing team.
• Take ownership of actions and make responsible decisions.
• Ability to collaborate with our wider company to the benefit of Caterite Food and Wineservice Limited.
• Able to implement and embrace our business transformation agenda.
• The successful candidate will be expected to live within a commutable distance to our distribution facilities.  

SALARY & BENEFITS 

• £60,000 per annum
• Additional £15k performance related bonus.
• Company pension contribution scheme.
• 48 hours per week.
• A full time, permanent position.
• 32 days holiday inclusive of Bank Holidays.
• Free onsite parking
• Discounted food and wine online shopping account.

Please apply by emailing your CV and cover note to kwilson@caterite.co.uk

Please also include in your email which job position you are applying for.

Head of People & Culture

The Head of People & Culture will be responsible for all HR topics and strategies related to employees at Caterite (approx. 220). 

The role is to secure the company’s long-term sustainable growth by developing, executing, and continuously adapting the people strategy that supports METRO strategy. The Head of People & Culture deploys local employee policies and practices and rituals that enforce the company culture. She/he ensures that the right people are in the right job at the right time with the right capabilities and remuneration in collaboration with the local Boards and Corporate functions. The new Head of People & Culture drives consistent performance management across the Company. 

KEY RESPONSIBILITIES 

• Defines appropriate people strategies, policies, and procedures to support the local strategies based on the global sCore strategy and conveys, as well as communicates, its purpose to inspire followership 
• Establishes and analyzes organizational health KPIs alongside the Employee Experience Life Cycle (EELC), ensures that all organizational set-up and resources are focused on creating optional value and adaptability, as well as meeting customer needs
• Drives efficiency and simplification throughout the organization
• Ensures that the right people are recruited, promoted and developed to secure solid diverse succession pipelines on all critical roles in the organization and ensures that the choices promote sustainable growth and an environment of diversity and inclusiveness 
• Develops a true Food Service Delivery culture of ownership, engagement, execution, and recognition 
• Ensures that the right cultural rituals are in place to re-enforce the company culture 
• Effectively navigates and leads people through significant shifts in strategy, culture and processes  
• Acts as a coach and mentor to the business that leads with integrity and promotes a feedback culture 
• Maintains trustworthy communities inside and outside the business, builds up sustainable relationships relevant outside agencies and connects within the METRO landscape

PROFESSIONAL EXPERIENCE / QUALIFICATIONS 

• Experience of leading a HR function (CIPD Level 7). 
• Knowledge of international standards of practice alongside the Employee Experience Life Cycle 
• Proven track record of effective management of Labour Relations 
• Willingness and ability to both be hands on with all levels of the organization, as well as serve as a strategic partner to senior leaders. 
• Able to implement and embrace the business transformation agenda into a well-defined and owned people agenda 
• Detailed but at the same time can see the big picture. 
• High level of energy, inspirational and influencing skills also presented in communicating to diverse key stakeholders internally and externally
• Achieve ambitious goals with speed
• Take ownership of actions and make responsible decisions
• Ability to provide leadership, work collaboratively on teams, and consult effectively and independently 
• Must be fluent in English 
• Food Service Industry experience is a plus

SALARY & BENEFITS 

• £50,000 – £60,000 per annum, dependent on experience
• Monday to Friday, 8.30am to 5pm (40 hours)
• Permanent position
• 28 days holiday inclusive of Bank Holidays, increasing with length of service
• Free onsite parking
• Discount company online shopping account

Please apply by emailing your CV and cover note to kwilson@caterite.co.uk

Please also include in your email which job position you are applying for.

Multi Drop Delivery Driver

In this role, the primary responsibilities revolve around the efficient management of fresh and ambient products upon delivery. This involves the safe loading of one's own vehicle, ensuring secure transportation of goods. Additionally, responsibilities encompass delivering orders to multiple customers with a strong emphasis on safety and friendliness.

Exceptional communication skills are imperative, facilitating effective interaction with team members and customers alike. Likewise, a high level of customer service proficiency is a key requirement, ensuring a positive and satisfying experience for clients. 

Overall, the position demands a keen eye for detail, strong organizational skills, and the ability to foster clear and efficient communication within the team.

Jobs Available:

Butchery

The successful candidate will be responsible for assisting the Butchers in packing our meat, poultry, and game products ready for distribution to our customer base, ensuring the food safety controls in place are followed. We are looking for 1 candidate to assist in the operation of packer/dispatcher.

Jobs Available:

Warehouse Assistants

In this role, the primary responsibilities revolve around the efficient management of fresh and ambient products upon delivery. This entails receiving and inspecting incoming stock to ensure its quality and accuracy. Additionally, the position involves maintaining the organization’s inventory by replenishing racking and shelves with stock, thereby ensuring that the night picking team has access to well-stocked and easily accessible items.

Furthermore, a critical aspect of this role is stock rotation and quality checks, which involve monitoring expiration dates, ensuring that products are handled and stored properly to maintain their freshness and quality. Effective communication skills are also a vital component of this role, as it is essential for coordinating with team members and relaying information about stock levels and any quality concerns.

Overall, the position demands a keen eye for detail, strong organizational skills, and the ability to foster clear and efficient communication within the team.

Jobs Available:

Multi Drop Delivery Driver

In this role, the primary responsibilities revolve around the efficient management of fresh and ambient products upon delivery. This involves the safe loading of one's own vehicle, ensuring secure transportation of goods. Additionally, responsibilities encompass delivering orders to multiple customers with a strong emphasis on safety and friendliness.

Exceptional communication skills are imperative, facilitating effective interaction with team members and customers alike. Likewise, a high level of customer service proficiency is a key requirement, ensuring a positive and satisfying experience for clients. 

Overall, the position demands a keen eye for detail, strong organizational skills, and the ability to foster clear and efficient communication within the team.

Jobs Available:

Customer Service Assistants/Administration

In this role, the primary focus is on delivering top-notch customer service through incoming calls, ensuring that each customer's experience is of the highest quality. The responsibility includes effectively addressing customer inquiries, concerns, and requests with professionalism and courtesy, leaving a positive and lasting impression.

Another crucial aspect of this position involves accurately inputting customer orders into our database, guaranteeing the precision and efficiency of the order processing system. Strong communication skills are pivotal for not only understanding and satisfying customer needs but also for collaborating with colleagues and conveying information effectively.

Additionally, a solid foundation of product knowledge is essential in order to provide customers with accurate and helpful information about the products and services offered, ultimately enhancing the overall customer experience. This role demands a combination of excellent interpersonal skills, attention to detail, and a deep understanding of the company's offerings to ensure exceptional customer service and support.

Jobs Available: