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Caterite is shortlisted in FWD Awards!

Posted | 8th October 2018

News has just come that we are shortlisted for THREE categories of the FWD Gold Medal Awards. FWD is Federation of Wholesale Distributors (FWD), the national trade association for food and drink wholesalers in the UK. Their Gold Medal Awards are the most coveted awards of the sector and reward individuals, teams, products and initiatives that have had a significant impact on the success of the channel in the previous 12 months.

Against stiff competitions from big national players, Caterite team was shortlisted in three out of a total 11 categories including: Digital Innovation, Young Wholesaler of the Year (Lorcan Byrne) and Depot Team Member (Mike Ward) showing how successful the company was in the past 12 months!

Final winner list will be announced at the gala dinner in Old Billingsgate, London on 29th of November.

We raised £161 for Macmillan Coffee Morning this year!

Posted | 8th October 2018

Last month we raised a brilliant £161.16 for Macmillan Coffee Morning!

In particular, congratulations to Mike Ward who won Best baker with his decadent chocolate muffins with gin and lime truffles!

Let's work together to save lives!

We raised £4,720 for the Charity Golf Day this year!

Posted | 19th September 2018

On behalf of everyone at Caterite and Grapevine we would like to say a massive thank you to everyone who attended and donated at our annual charity golf day!

This year we managed to raise £4,720 for Hospice at home West Cumrbia and Carlisle. To see all the pictures from the day please go to our facebook album. We hope to see you again for 2019's Golf Day! 

The Golf Day winners are;

  • 1st Prize - 49” Samsung Smart TV - Colin Carter, Inn on the Lake, 46 score 
  • 2nd Prize - Apple iPad – Charles Watt, Cranstons, 39 score (on a countback) 
  • 3rd Prize – Bose Bluetooth Speaker - Allan Wilson, The Brier, score 39
  • Longest Drive- Amazon echo – Tom Williamson, Lakes Distillery
  • Nearest the pin 4th – Google mini - Sam Withham, Carlisle Golf Club
  • Nearest the pin 13th – Google mini – Gary Wilson, Inn on the Lake
  • Nearest the pin 17th – Google mini – Kevin Dowling, Armathwaite Hall

Raffle Winners: 

  • Tim Stevenson, Coledale Inn - £100 Love To Shop Vouchers
  • Liam Maycock, Silloth Golf Club – Wine Box and Tasting at Grapevine Wine Tasting


Caterite is shortlisted by In-Cumbria Business Awards again this year!

Posted | 9th August 2018

This year we are shortlisted for Best Large Company and Best New Business of the Year (CaterPrep). 

Around 200 business of all sizes and industries entered the award and being shortlisted for two categories again just shows how amazing the company is! 

This year our host will be one of the most popular radio presenters in the UK, Jeremy Vine, and the results will be announced at the gala dinner at Halston Hotel, in Carlisle, on Thursday, November 15.

Full shortlist and news coverage can be found here:  

in cumbria 2018 shortlist

Caterite is shortlisted AGAIN!

Posted | 24th May 2018

Our Creative Lead Hannah Moran's new design of vehicle graphics has been shortlisted for Motor Transport Award 'Livery of the Year' category!

This is a national award and we are up against big names like Hermes, Palletline and Vision Express!

If you haven't seen our new livery, here's how it looks like!

New Van Livery 2018

Caterite donates all the proceeds of selling first crop of English asparagus to West House

Posted | 24th May 2018

Today our Fresh Produce Manager Neil presented the first crop of Wye Valley Produce English Asparagus to Steven Potts of Dockray Hall - Pub and Dining and Marcus Van Luttmer from The Daffodil Hotel & Spa.

All the proceeds of selling these beauty go to West House to help them provide care and support to adults and children with learning disabilities!

Neil presenting cheque to James from West House

Caterite scooped two prestigious awards last night

Posted | 10th November 2017 

Caterite emerged as the big winner at in-Cumbria Business Awards last night scooping two prestigious awards at the glittering event where hundreds of business leaders from across the county gathered to celebrate Cumbria’s business prowess.

Our Managing Director Richard Fletcher won the headline Businessperson of the Year award while the company lifted the most coveted Best Customer Service Excellence award.

Judges highlighted the key role Richard had played in turning around the fortunes of the business, which had been under pressure from stagnant sales growth, increased costs and waning profit margins. Meanwhile, it was commended for the tailored and dedicated service provided to customers, regardless of their size or sector.

Richard said: “I’m really proud. There are 150 plus people who work as hard as I do and really it isn’t just about one person taking the limelight.”

He added that winning the award was the icing on the cake as his focus had been on winning the Customer Service Award.

“I’m just really keen for people to see that we’re doing a good job as a company,” he said.

“The industry we work is a no news is good news sort of industry – you only ever hear something if a customer has a problem. We work hard for our customers to ensure they are happy.

“The other businesses in both the categories are really good businesses, so the fact that the judges have come to see us and been so impressed, really is fantastic recognition.”


Caterite handed over the cheques!

Posted | 1st November 2017 

On the 28th of September, we hosted our Annual Charity Golf Day and managed to raise a total sum of £3980 for two charities: MacMillan Cancer Support and West House.

This is our 15th Golf Day and the most successful one we had so far in terms of the amount of money raised and the number of customers involved. We have donated over £30,000 by holding this event.

We chose MacMillan because our beloved and long-serving colleagues Paul Winder was diagnosed of cancer earlier this year and MacMillan provided a lot of care and support to Paul and his family during his last days and we really appreciate that. As for West House, we have a long-lasting relationship with them dating back to 2004 and are always impressed by the positive impact they had on the disadvantaged and local community.

Last Thursday (26th October), a cheque presentation was arranged and MacMillan and West House each received a cheque for £1,990.

John Wilkinson, representative from MacMillan said: “We are really grateful for Caterite’s kind donation and all the money we received allows us to provide more practical, medical and financial support for people diagnosed with cancer which could be me or you. I have been fund-raising for MacMillan for over thirty years and I truly feel Cumbrians are the kindest and most generous bunch of people in the world.”

A big thank you again to everyone who came along on the day and donated. The money raised has and will continue to be a big help.


Caterite has got another shortlist!

Posted | 17th October 2017

News has just come through that our area sales manager Helen Nattrass has been shortlisted for FWD Gold Medal Customer Support.

Many congratulations to Helen, well done! Helen has been with us since 1993 and this nomination is a great recognition of her commitment to work and dedication to customer service.

Federation of Wholesale Distributors (FWD) is the member organisation for UK wholesalers operating in the grocery and foodservice markets and their annual Gold Medal Award is considered the most coveted and prestigious award in the industry.

The final award winners will be announced on November 30th at Old Billingsgate in London. Let’s all hope for the best and fingers crossed!

A full list of all the shortlists can be found here:


We have raised £200 for MacMillan Coffee Morning!

Posted | 5th October 2017

A big THANK YOU to every staff who participated in last week’s MacMillan Coffee Morning!
We’d like to thank everyone who took part in our coffee morning, whether it was baking cakes or eating them!
You have helped us raise a total £200 and the money will go to MacMillan and Teenage Cancer Trust so they can continue their vital work of supporting people living with cancer.
It was a brilliant day, thank you again for helping!

 MacMillan Coffee Morning 2017


Caterite's Charity Golf Day is Coming!

Posted | 4th September 2017

On the 28th September, we will be hosting our Annual Charity Golf Say at Penrith Golf Course and raising money for two fantastic charities.

Last year was brilliant: we raised over £3,000 for Keswick Mountain Rescue and Hospice at Home - Two charities local to us in the lake district.

Come and join us for a day of golf, food and fun! There will be refreshments, a charity raffle and much more to so don't wait, call us on 017687 76000 or speak to your area sales manager to register your interest. 

We look forward to seeing you there!


Caterite is shortlisted for two categories of In-Cumbria Business Awards

Posted | 9th August 2017


It is just revealed that Caterite has been shortlisted for two categories of the prestigious In-Cumbria Business Award (previously called CN Business Awards) and they are: Best Business Person and Best Customer Service.

In-Cumbria Award is a premier event which recognises excellence among the county’s professional community. More than 200 companies applied for 16 awards this year and only three were selected to be finalist for each award.

Amol Rajan, BBC media editor and former editor of The Independent will be presenting the inaugural ceremony at The Halston, Carlisle on the 9th of November.

Being shortlisted for Best Customer Service is a great testimonial to our consistent focus on bringing the best products at the best prices to our customers.

“I was pleased and totally excited to learn the news. It is a great honour and recognition to all of the effort and changes we brought to the company in the past few years” 

-Richard Fletcher, MD

In-Cumbria Business Awards 2017 Finalist

Corporate Golf Challenge 

Posted | 12th June 2017

Thank you to everyone who joined our Corporate Golf Challenge at Eden Golf Club on Wednesday.

This event was hosted by Eden Golf Club and sponsored by Caterite to raise money for the High Sheriff’s Crimebeat Fund.  High Sheriff’s Crimebeat Fund gives easy to access grants for groups working with young children and we have raised altogether £95 on the day.

The winners included Gemini Group (1st), Borderloos (2nd) and Border Motor Group (3rd).  They all had 83 points, it was a card playoff and taken on the last 6 holes of the back 9.

Thanks again for taking part and hope to see you at our Caterite Charity Golf day later in the year.

Caterite group photo

 Caterite group photo of, Graham Harrower, Stephen Johnson, Alan McNichol and Brain Robinson.

Nestle Charity Coffee Morning

Posted | 9th June 2017

Many thanks to everyone who have participated and supported our Coffee Morning yesterday! We hope you enjoyed all the cakes and drinks and a little break from your busy work. Up to now, we have successfully raised £138 in total and all the money will be donated to Macmillan Cancer Support.

This event was organised in memory of Paul Winder, our old friend who passed away in April. It was backed by Nestlé Professional UK & Ireland who provided us all the food and drink and set up the table. Thank you all again and well done!

Smile Coffee Morning

May Updates

Posted | 2nd June 2017

It’s early June, summer has officially started and here at Caterite, things are heating up. 

After our Big Expo in February, we experienced our busiest week to date in early April and the most successful Easter on record.

Even though sales figures were at unprecedented levels, our service quality was not affected. In fact, we have just disclosed some exciting figures which showcase our dedication to customer service and operational excellence.

Our year to date supply rate is at 99.64%, meaning that we only missed 3 items for next day delivery per 1,000 items ordered until the midnight before and this is better than our record last year of 99.21%.

We are equally pleased with our service delivery accuracy rate at 99.7% compared to 99.5% last year.

Everything looks very positive in general and we’ll continue to work even harder to beat our own record so that you, our customers, can enjoy the best products at the best prices with the best service.

Performance up

What's new online?

Posted | 3rd May 2017

At Caterite we like to stay on top of the latest trends, striving to offer our customers the best shopping experience we possibly can. By investing in our e-commerce website we aim to make it easier and easier for our customers to place their orders online. Each time you visit our website, you're likely to find something new whether you're an existing or potential new customer of ours so keep checking in with us! Oh, and make sure you sign-up for our email newsletter to receive all of our updates, promotions and special offers straight to your inbox!

New Distribution Map

We thought we would make it easier for you to see where we deliver to! We have reworked our distribution map so that you can see which postcodes are covered. See the map here. 

Blog & News
To keep you up to date with what's going on at Caterite and share our thoughts with you, we've introduced two new pages to our website

'E-Newsletters sign up' function
We've also made it easier for you to sign-up to receive our beautiful (and informative) email newsletters by adding a sign-up form to our website footer - so now you can sign-up from any page! 

'Added to basket' function

To make it easier and quicker for you to see which items you've added to your basket, we've introduced a highlight. Look out for it on your next shop!

'Grid View' function is coming soon

We're currently working on giving you the option to shop using a traditional list or new grid view! We believe in giving our customers the ability to shop in the way that they like. So we've been working on changing our website to allow you to shop for products using our traditional 'list view,' with single products stacked one on top of another in rows, or using a new 'grid view,' allowing you to view more products per page, side by side in columns. By looking through our website statistics we will be able see which version our customers prefer, allowing us to make more informed choices when updating our website design in the future.

Grid view

We've teamed up with James' Fruit and Vegetables

Posted | 31st March 2017

Over the past few years we’ve been busy developing our fresh fruit & veg department. We have focused on everything from working with new suppliers helping us to source stock from all around the world, to expanding and improving our storage facilities to offer a fresher and better quality product.

We are delighted to announce that in 2017 we will be continuing our commitment to fresh produce and have recently acquired James Fresh Fruit & Vegetables Ltd, based in Penrith. James’ is a leading fresh produce specialist delivering to over 200 local customers and have a strong experienced team with a passion for local, quality produce. They have an excellent relationship with Cumbria growers and are constantly striving for consistently high standards.

Our combined expertise will help us to improve customer service to caterers throughout Cumbria. Our primary objective is to provide our extended customer base an increased range of fresh fruit and vegetables, whilst ensuring the highest quality, food safety and the lowest prices.

2017 Big Sale Update

Posted | 30th March 2017

“I really liked the Caterite Big Sale, it saved me a lot of money! The website was very easy to use and find what I was looking for. I have made massive savings across many key lines.”

– Sean, Head Chef at Wasdale Head Inn