Strong on tradition
Forward-thinking business with a passion for digital innovation.
Full time in-house digital and technical development team who are always working on fresh ideas to improve both the customer and employee experience.
The following are just of few of the major investments we have made in our technology and infrastructure.
Warehouse
WMS & Voice Picking
- Monitors real-time inventory level and stock movement.
- Streamlines daily operations.
- Releases staff and storage space.
- Improves order fulfilment rate.
- Reduces waste and pre-empts potential issues.
Transport
Fleet Management & Logistics
- Real-time visibility of vehicle status (schedule and location.)
- Maximises asset utilisation.
- Increases efficiency.
- Improves safety and driver performance.
- Reducing the cost and environmental impact of our fleet operations.
Product Data
(PIM) Product Information Management
- Improves product experience and quality.
- Provides chefs & caterers accurate allergy, nutritional and technical product data.
- Get products to the market faster.
- Improves customer shopping experience.
Product Data
Allergen Information
Allergen information is available to view for all products on our website and on the product packaging. You can also access your allergen information as a downloadable CSV file. This will include allergen information for all the products you have purchased in the last 6 months, making it easier for you to control and update your menus.*
*The information on our product pages has been supplied by the manufacturers of the products and, whilst we take steps to ensure the information is regularly updated, this information may change. Please always read product labels carefully in addition to using the information provide by Caterite Food and Wineservice Ltd.
Transport
Electronic Proof of
Delivery
We recently invested in 49 electronic ePod devices which are now live on the road. Every order is now scanned on and off our vehicles ensuring a full audit trail and eliminating the possibility of incomplete deliveries. This system also reduces paperwork and enables us to capture and retrieve proof of delivery with every delivery made.
We are now in the process of integrating the ePod devices with our Microlise system, so every time a delivery is made, the Microlise system will receive a notification from the ePod with both the time of arrival and departure. We aim to develop this further so we are in a position to provide an accurate real-time delivery estimate for each and every one of our deliveries each day.
Connect
Bespoke Service
Caterite Connect
We are partnering with an ever-growing list of suppliers to give our customers access to an unprecedented range of products, all within the familiar ordering environment and convenience of your normal Caterite delivery. If you prefer the more traditional methods of ordering and would like to still place your orders over the phone with our customer service team, you can still take full advantage of Connect.
Wherever you see the Connect logo, you will see underneath an estimated delivery date. This delivery date is customised to you and your delivery schedule. If you are happy with this date, simply add to your basket and confirm your delivery preferences and we’ll take care of the rest. Customers will experience an improved shopping and browsing experience as you are able to explore more products, focusing on current trends, innovation and local produce.
Sustainability
Sustainable Statement
Cumbria is the third largest county in England and is home to the world-renowned Lake District. The Caterite depot is situated right in the heart of Cumbria, and we are acutely aware of our role in the preservation of our landscape. We have chosen to collaborate with ClimatePartner to help us identify targets, initiatives and solutions to help us and operate in a more environmental and sustainable way.
